Shipping policy
We offer free shipping on bedding and bath textiles (including towels, bath mats, shower curtains, and robes) to the contiguous 48 U.S. States & D.C.
Shipping and delivery charges apply to all other product categories. Charges shown below are based on the total value of merchandise shipped to each address and are calculated off the item’s original pre-discounted price. Bath and Bedding items do not add into the order total if combined with other items for shipping and delivery charges.
| Order Total | Standard Shipping (US 48 States + DC) | Expedited Fulfillment (US 48 States + DC) | Standard Shipping Hawaii + Alaska | Expedited Shipping Hawaii + Alaska | Standard Shipping Canada |
|---|---|---|---|---|---|
| Bedding and Bath | FREE | $25.00 | $32.50 | $52.50 | $32.50 |
| Gift Card Only | FREE | FREE | FREE | FREE | FREE |
| Below $99 | $14.00 | $39.00 | $34.00 | $54.00 | $39.00 |
| $100 - $199 | $19.00 | $44.00 | $39.00 | $59.00 | $39.00 |
| $200 - $299 | $29.00 | $54.00 | $49.00 | $69.00 | $49.00 |
| $300 - $499 | $49.00 | $74.00 | $69.00 | $89.00 | $69.00 |
| $500 - $2,259 | 11% of Order | 11% of Order + $25.00 | 15% of Order | 18% of Order | 15% of Order |
| Over $2,259 | $249.00 | $274.00 | $339.00 | $409.00 | $339.00 |
| White Glove Delivery | $299.00 | NA | NA | NA | NA |
**Shipping and delivery fees are non-refundable.
If your order is not shipped immediately, don’t worry! We’ll make sure your order is delivered within the timeframe chosen at checkout. We’ll even cover the tab to upgrade shipping, if necessary.
Orders may be split across multiple shipments, and items ordered on the same day may not ship together, depending on their size. Occasionally, items may be out of stock or back-ordered. For back-ordered items, you will find an approximate shipping date of shipment on the product pages under the Add to Bag button and during checkout.
We are thrilled to support shipping to military addresses but cannot ship to P.O. boxes at this time.
Any oversized furniture or larger, heavyweight rugs are subject to a white-glove delivery fee, which will be displayed on the product page. If your order includes white glove delivery or a shipping fee on other items, any additional bedding or bath will ship for free. Physical gift cards & swatches ship for free.
Please note that we don't ship on Saturdays, Sundays, or national holidays. Orders placed on weekends and after 1 PM CST on weekdays will not ship until the next business day. Expedited and Overnight orders received after 2PM EST will be processed the following business day. Overnight Shipping is unavailable for PO Boxes, US Territories, and APO/FPO addresses.