Read Accessibility Statement

The Citizenry firmly believes that the internet should be available and accessible to everyone. We are committed to ensuring that individuals with disabilities can access all of the goods, services, privileges and advantages offered through our website, https://www.the-citizenry.com/.

To fulfill this promise, our goal is to adhere as closely as possible to the Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level, published by the World Wide Web Consortium (W3C). This is an ongoing effort over time, as our site content and functionality evolves, and based on feedback from the most critical audience - our website visitors. The guidelines laid out in the WCAG 2.1 explain how to make web content more accessible to people with a wide array of disabilities; complying with these guidelines helps us provide a site that is accessible to all people. 

    Browser and Assistive Technology Compatibility

    We aim to support the widest array of browsers and assistive technologies as possible so our users can choose the best-fitting tools for them, with as few limitations as possible. Therefore, we support all modern, major and popular systems that comprise over 95% of users' market share, including: Google Chrome, Apple Safari, Opera, Mozilla Firefox, Microsoft Edge and IE 11 and above, JAWS and NVDA (screen readers), both of Windows and Mac users. This website is operable using other platforms and systems as well, though performance will be optimized using one of the systems noted previously.

    Statement of Partial Conformance

    We strive to conform to WCAG 2.1 at level AA, and when we are informed of accessibility issues, we contact the third-parties to inform them of the issue and work with them to achieve compliance. If a vendor or third party will not comply, we may remove them from our Website. However, some of our third-party content contains elements are essential to the functionality of the Website, and their removal may fundamentally alter the nature of the goods and services being offered by us.

     

    Notes, Comments and Feedback

    Despite our best efforts to allow users to adjust the website to their needs, it is possible that there will still be pages or sections that are not fully accessible, are in the process of becoming accessible, or lack an adequate technical solution to make them accessible. The technology we use to facilitate accessibility to constantly improving its features and options. This is meant to reach the optimal level of accessibility at any time and in accordance with technological advancements.

    If you've discovered a bug or malfunction, if you find any aspect of the interface difficult to use, or if you have improvement ideas, please send an email to accessibility@the-citizenry.com or give us a call at 1-866-356-4284